價格：免費
更新日期：2019-06-03
檔案大小：42.6 MB
目前版本：4.1.2
版本需求：需要 iOS 9.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：丹麥文, 俄文, 匈牙利文, 印尼文, 土耳其文, 巴克摩文挪威文, 希伯來文, 德語, 捷克文, 日語, 法文, 波蘭文, 瑞典文, 簡體中文, 繁體中文, 義大利文, 芬蘭文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 越南文, 阿拉伯文, 韓語, 克羅埃西亞文, 塞爾維亞文
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
支援平台：iPhone, iPad